Terms & Conditions

1. Introduction
These Terms & Conditions govern your use of the Mine Safe Global website and all products, services, and information we provide. By accessing this site, you agree to be bound by the terms outlined here. If you do not agree, please refrain from using the site or associated services.

2. Use of Website
The content on this website is provided for general information and marketing purposes. You may view, download, and print materials for personal use only. You may not modify, reproduce, distribute, or republish any content without written permission from Mine Safe Global.

3. Intellectual Property
All content, trademarks, logos, imagery, product names, and technology referenced on this website remain the property of Mine Safe Global or its licensors. Unauthorized use is prohibited.

4. Product Information & Availability
Mine Safe reserves the right to modify, update, or discontinue products, specifications, or website content without prior notice.

5. Limitation of Liability
Mine Safe will not be liable for any direct, indirect, incidental, or consequential losses arising from the use of this website or products. Use of product information and systems is undertaken at the user’s own risk and responsibility.

6. Governing Law
These Terms & Conditions are governed by the laws of the Republic of South Africa.

Disclaimer

The content on this website is provided for general information only. Mine Safe Global makes every effort to ensure accuracy; however, we do not guarantee the completeness or suitability of any information. Any reliance you place on material from this site is done at your own discretion and risk.

Mine Safe is not responsible for any loss, damage, or operational downtime arising from the use or misuse of the information or products displayed on this website.

Site Map

This page provides a quick navigation overview of all main sections of the website, including:

• Home

• About Us

• Products & Systems

• Certifications & Compliance

• Contact Us

The Site Map is intended to help users easily find the information they need.

PAIA Manual (Promotion of Access to Information Act)

In accordance with Section 51 of the Promotion of Access to Information Act (PAIA), Mine Safe Global acknowledges the right of individuals and organisations to request access to records held by the company.

Request Procedure:
Requests must be submitted in writing using the prescribed PAIA Request Form and emailed to our Information Officer. Proof of identity may be required. Mine Safe Global reserves the right to refuse requests under valid legal grounds.

Information Officer Contact:
Email: info@minesafeglobal.com

Cookie Policy

This website uses cookies to enhance user experience, enable site functionality, and support performance analytics. Cookies may collect non-personal technical data such as browser type, device type, session duration, and pages visited.

You may control or disable cookies through your browser settings. Please note that disabling cookies may affect the performance and usability of the website.

Privacy Policy (POPIA-Aligned)

1. Collection of Personal Information
Mine Safe may collect personal information such as name, email address, company details, contact numbers, and technical device data when you interact with the website or contact us.

2. Purpose of Collection
Information is collected to:

• Respond to enquiries

• Provide product or service support

• Improve website performance and user experience

• Maintain business records and compliance requirements

3. Data Protection
Mine Safe is committed to safeguarding personal information and applies reasonable security measures to prevent unauthorized access, disclosure, or alteration.

4. Sharing of Information
Personal information will not be sold, distributed, or shared with third parties unless required by law or requested with explicit consent.

5. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us directly.